Bug or confusing workflow
Use the beta feedback form for broken flows, unclear copy, missing fields, and rough edges.
Send feedbackSupport
Get support
byline.pub is in beta. Support is handled through the feedback form while the product is small.
Sign-in trouble
Include your handle, the page where sign-in failed, and the exact error shown by byline.pub or your PDS.
Use the formPublishing review
If your author application needs a second look, include your handle, author site, and the publishing name readers know.
View applicationBook or profile data
Send the public URL, your handle, and what looks wrong. byline.pub may need you to edit the source record from your account.
Open dashboardPrivacy or deletion
Account settings can remove byline.pub records from your PDS and clear local index state. Use the form if the public directory still shows stale data.
Open settingsSecurity-sensitive report
Use the form with enough detail to reproduce the issue. Avoid sending credentials, app passwords, or private keys.
Use the formWhat to include
- Your handle or DID, if the issue involves an account.
- The public URL or account page where the issue happened.
- What you expected and what actually happened.
- A screenshot if layout, copy, or a form state is involved.
Response expectations
Beta support is manual. For now, the goal is to fix blocked authors, correct public directory issues, and collect clear reports for the next build loop.
For product ideas or polish requests, the feedback form is the best path. It keeps the report tied to the page or workflow you were using.